# FAQ

1. **What are Weekly Sponsored Transactions, and how do you use them?**\
   The Weekly Transactions are the number of transactions Super Accounts sponsors (covers) for the user each week. The number of sponsored transactions depends on the account level.\
   \
   Higher account = more sponsored transactions each week.<br>

2. **I’m having issues claiming my badge and getting an error. What can I do?**\
   Sometimes our servers get errors. Write out how users can fix most issues.<br>

3. **Do transactions made in the Super Account count toward different badges?**\
   When users transact using their Super Account, the weekly sponsored transactions are automatically processed first. All non-sponsored transactions made through the account are counted toward relevant badges.<br>

4. **Is Superchain Raffle first-come, first-served?**\
   Yes, the Superchain Raffle is first-come, first-served.<br>

5. **Which projects are counted towards completing transactions?**\
   We don’t track individual projects. Instead, we look at the total number of transactions made by the account.For a good reference on projects across the Superchain, you can check the [Superchain.Eco/projects](http://superchain.eco/projects) directory<br>

6. **How to open your Super Account through the Safe UI**

   1. Head to app.safe.global&#x20;
   2. Connect your EOA wallet that is connected to your Super Account
   3. Click on Add and fill in the details of your Super Account on OP Mainnet&#x20;
   4. Follow the instructions on the Safe UI&#x20;
   5. You can now utilize your Super Account address in the Safe UI

7. **Have specific feedback or can't figure it out with the FAQ?**\
   Join the [Super Account TG](https://t.me/superchaineco) channel to share your comment or question there!